How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on destination and shipping method.
How can I track my order?
Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.
Can I change or cancel my order?
Please contact us as soon as possible after placing your order. We’ll do our best to help, but changes or cancellations may not be possible once fulfillment has started.
What if my item arrives damaged?
Contact us with your order number and clear photos of the damaged item and packaging. We’ll review the issue and help arrange an appropriate solution.
Do you accept returns?
Eligible products may be returned according to our Returns & Refunds Policy. Please review the policy before sending any item back.
Where do your products ship from?
Some NUVORA products may ship directly from our fulfillment partners and warehouses. Shipping origin may vary depending on the product and destination.